Susan phiel was a very verbally discouraging social worker.During my case she delayed a lot of help that I was supposed to receive after completing a drug screening and parenting classes through smart start. During our court hearings she wouldn’t be honest aboutme and my actions. Susan could barely answer questions about me and my progress through the case. I felt that she had negitive intentions for me and my 3 boys her goal was to get them adopted and to never return home.susan stated “your best isn’t good enough”. I felt she was very unprofessional and never encouraged anything good during my case.